App opens in small window that cannot be maximized
Category: Bugs Priority: P3 Severity: minor Area: ios-app Reports: 1 Status: Open
Summary
A user reports that the app opens in a small window on her viewing device and she cannot maximize it to fill the whole screen. Her email was sent from an iPhone, but the phrasing "our viewing device" suggests she may be using the app on a different device (possibly an iPad or a larger screen), where the app is rendering in a compact/letterboxed window instead of scaling to full screen. Abdellatif replied a week later asking her to update to the latest app version and send a screen recording; no follow-up with the recording is in the thread yet, so the exact device and repro are still unconfirmed.
What users say
Misbah Qureshi — maqasma@icloud.com
- Date: 2026-08-06 (10:00 EDT)
- Language: English
- Thread:
19fd762b862a7cfc - Replied by Abdellatif: Yes (2026-08-13: asked her to update the app to the latest version and send a screen recording)
User reports the app opens in a small window and she is unable to maximize it to the whole screen on her viewing device.
When I open the app ,it opens ina small window and I am unable to maximize to the whole screen. Is there away to maximize the window in our viewing device?
Details / repro
- Email signature: "Sent from my iPhone" — but the report mentions "our viewing device", so the affected device may not be the iPhone itself (candidates: iPad running the iPhone-sized app in compatibility mode, or a Mac/desktop window).
- No app version, OS version, or screenshot provided yet; Abdellatif has requested an app update plus a screen recording (awaiting response as of 2026-08-13).
- Suggested triage: confirm whether the iOS build supports iPad natively or runs in iPhone compatibility windowed mode, which would produce exactly this "small window that can't be maximized" behavior.
Threads
19fd762b862a7cfc— "Unable to expand the window.": app opens in a small window and cannot be maximized to full screen (Abdellatif requested update + screen recording)