Stripe lifetime-purchase link errors on mobile

Category: Bugs Priority: P1 Severity: major Area: billing Reports: 1 Status: Open

Summary: During the 100-lifetime-memberships launch offer, a serious prospective buyer (Omar Twait, UK) got an error message every time he tapped the Stripe payment link on his phone — including after Abdellatif sent a second link (buy.stripe.com/28E14o5Dp7UjdzW9UP0co00). He sent a screenshot of the error. The link only worked the next day when he pressed it and chose "Open in Browser", suggesting the failure happens when the Stripe checkout URL opens inside an in-app webview (e.g. Gmail's built-in browser) rather than the system browser. Directly revenue-impacting: this sits at the very last step of a $1,000 purchase, and only persistence plus founder hand-holding got past it. Only one report so far, and a workaround exists, but silent drop-off from other buyers cannot be ruled out.

What users say

Omar Twait twaitomar@gmail.com — 2026-08-10, English, 19fec21a341ea0be — Abdellatif replied: yes

Interested lifetime-membership buyer; tapping the Stripe purchase link on his phone produced an error message (screenshot sent, including with the replacement link). Abdellatif sent an alternate link and suggested trying a desktop browser; the next morning it worked via "Open in Browser".

Just wanted to flag that when I clicked on the link to purchase, I got an error message.

Follow-up the next day (2026-08-11):

It seems to work now as I press it and click 'Open in Browser'.

Details / repro

• Device: mobile phone (model/OS not stated); user is UK-based.
• Both the original payment link and the replacement buy.stripe.com/28E14o5Dp7UjdzW9UP0co00 errored when tapped directly on the phone.
• User sent a screenshot of the error ("Below is a screenshot of what happens when I press the link (inc the new link)") — attached in the thread.
• Workaround that succeeded: long-press / open menu and choose "Open in Browser" so the link opens in the system browser instead of an embedded webview. Desktop browser was also suggested but not needed.
• Likely trigger: Stripe Checkout link opened inside an in-app webview (email client) rather than a full browser.

Threads

• 19fec21a341ea0be — Omar Twait: Stripe lifetime purchase link errors on phone, works via "Open in Browser"