Request to change account email address

Category: Questions & membership Priority: P3 Area: Account management Reports: 1 thread Status: Open

Summary

A customer replied to a Qaf verification-code email asking whether he can change the email address on his Qaf account to a different one. Abdellatif replied that the functionality doesn't exist at this time. This is a small but standard account-management feature gap: with email-code sign-in as the login method, users who lose access to (or want to move off) their sign-up address currently have no self-serve path, and support has nothing to offer them either. Worth tracking as a roadmap item for account settings (change email, ideally with re-verification of the new address).

What users say

Yusha — yushasother@gmail.com

• Date: 2026-08-22 (23:01 ET)
• Language: English
• Thread: 1a02c9190d2d752b
• Replied by Abdellatif: Yes (2026-08-23)

Customer replied to the "Your Qaf Verification Code" system email, minutes after receiving a sign-in code, to ask about switching his account to another email.

can i change my email of the account to another email?

Abdellatif's reply: "We don't have this functionality at this time unfortunately"

Details / repro

• The question arrived as a reply to the automated verification-code email from system@qaf.ai (code 460550, 5-minute expiry), i.e. during a sign-in flow — the system email itself invites replies for account-safety concerns, so more of these may land in the inbox.
• Feature gap confirmed in the reply: no email-change functionality exists yet, and there is no documented manual workaround.

Threads

• 1a02c9190d2d752b — Yusha asks to change account email; answered "not supported yet"