Fiqh question sent to support address
Category: Questions & membership Priority: P3 Area: support Reports: 1 Status: Open
Summary
A user emailed support@qaf.ai with a religious (fiqh) question — the ruling on burning small, unread copies of the mushaf — apparently intending it for the app or a scholar rather than as a support issue. The email is a single line in Arabic with no subject and no other context. It has gone unanswered. This is exactly the kind of question Qaf's Islamic Q&A is built for, so an auto-reply (or a canned response) that politely redirects fiqh questions into the app would handle this class of mail without manual triage.
What users say
Ahmed Osman anasosman7000@gmail.com
- Date: 2026-08-16 (08:44 +03:00)
- Language: Arabic
- Thread:
1a02598a01fe54e1 - Replied by Abdellatif: No
Sends a religious question to the support address — the ruling on burning small unread copies of the mushaf — with no subject line and nothing else in the body. Clearly intended as a question for the app/scholars rather than a support request.
حكم حرق المصاحف الصغيرة غير مقرؤة
The ruling on burning small mushafs that are not read.
Details / repro
- Sent to
support@qaf.ai(catch-all inbox); subject line empty ("(no subject)"). - Entire message is the single line quoted above — no device, account, or app details.
- Suggested handling: auto-reply or template pointing fiqh/religious questions to the Qaf app's Q&A feature.
Threads
1a02598a01fe54e1— Fiqh question about burning small unread mushafs, sent to support@ (unanswered)